Key Details
- Experience Required
- 1–2 Years
- Application URL
- Visit official page
Overview
M&P Express Logistics is seeking a dynamic and experienced professional for the position of Key Account Executive in Lahore. The advertisement invites candidates who are passionate about logistics and meet the stated requirements.
Roles and Responsibilities
- Provide Key Account customers with customer-service offerings, including bookings, enquiries, supply requests and customized contracted services such as reporting.
- Prepare written correspondence in response to customer information requests and for complaint resolution.
- Proactively inform customers about shipment delays and potential service failures.
- Visit Key Account customers jointly with sales staff to gather feedback and improve service.
- Coordinate with Operations and cross-functional teams to meet promised transit times, service levels and contracted requirements.
- Complete weekly, monthly and quarterly reports for customers, management and the sales team within prescribed timelines.
- Lead and drive customer satisfaction. The final portion of this responsibility is obscured in the source image.
Requirements
- Qualification: Bachelor’s Degree
- Experience: 1–2 Years
How to Apply
Interested candidates who meet the above criteria can apply by scanning the QR code shown in the advertisement or by using the following link: https://lnkd.in/d5fzTp85.
